Privacy Policy

Effective Date: January 1, 2026
Last Updated: March 15, 2026

DroneServiceToday.com ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number, and mailing address
  • Payment and billing information
  • Account credentials (username and password)
  • Business information (company name, industry, job title)
  • Property addresses where drone services will be performed
  • Photos, videos, or other content you submit

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Geolocation data (with your consent)
  • Drone flight data and telemetry (during service provision)

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners and service providers
  • Drone pilots in our network
  • Analytics providers
  • Public databases

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our drone services; to match you with qualified pilots; to process bookings and payments
  • Communication: To send you service-related notifications, updates, and confirmations; to respond to your inquiries and support requests
  • Marketing: To send promotional communications about our services (you can opt out at any time)
  • Analytics: To analyze usage patterns and improve our website and services
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Fraud Prevention: To detect, prevent, and address fraud, security issues, and technical problems
  • Service Deliverables: To process and deliver drone-captured imagery, data, and reports

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

  • Payment processors and financial institutions
  • Cloud hosting and data storage providers
  • Customer support services
  • Analytics and marketing platforms
  • Communication service providers

3.2 Drone Pilots

To provide our services, we share relevant information with pilots in our network, including:

  • Property address where services will be performed
  • Service requirements and specifications
  • Contact information for scheduling
  • Access instructions for the property

3.3 Legal Requirements

We may disclose your information when required by law, including:

  • Compliance with legal obligations and court orders
  • Response to governmental requests
  • Protection of our rights, privacy, safety, or property
  • Prevention of fraud or illegal activity

3.4 Business Transfers

If DroneServiceToday.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit using TLS/SSL
  • Encryption of sensitive data at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection
  • Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your visits to our website. We use:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website. We use Google Analytics and similar services.

Marketing Cookies

Used to deliver relevant advertisements and track campaign performance.

Functionality Cookies

Remember your preferences and settings for a better experience.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For more information about our cookie practices, please see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data retention periods include:

  • Account Information: Retained while your account is active and for 3 years after account closure
  • Booking Records: Retained for 7 years for legal and tax compliance
  • Service Deliverables: Retained per agreement with you, typically 1-2 years
  • Communication Records: Retained for 3 years from the date of communication
  • Marketing Data: Retained until you unsubscribe, plus 1 year for record keeping

After the retention period, we will securely delete or anonymize your information.

7. Your Rights and Choices

You have certain rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request that we correct inaccurate or incomplete information.

Deletion

Request that we delete your personal information, subject to legal retention requirements.

Portability

Request your data in a portable format.

Opt-Out

Unsubscribe from marketing communications at any time.

Restriction

Request that we limit how we use your information.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Third parties that may receive your information include:

  • Payment processors (Stripe, PayPal)
  • Email service providers
  • Analytics platforms (Google Analytics)
  • Social media platforms (if you choose to share)
  • Cloud storage providers

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at [email protected].

If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information as soon as possible.

10. Drone Footage and Imagery

During drone operations, we may capture imagery and video of properties, landscapes, and individuals. We take the privacy implications of aerial data collection seriously.

Data Ownership

Service deliverables (footage, imagery, reports) are owned by you or as specified in your service agreement.

Data Use Limitations

We will not use captured imagery for marketing or other purposes without your explicit consent.

Third-Party Access

We will not share captured imagery with third parties except as required by law or as specified in your agreement.

Secure Storage

All captured footage is stored securely and deleted according to your retention preferences.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification to registered users
  • Displaying a notice on our website

Your continued use of our services after the changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

DroneServiceToday.com

Privacy Inquiries: [email protected]

General Inquiries: [email protected]

Phone: 952-463-8392

Address:

4146 Welcome Ave N
Minneapolis, MN 55422
United States

For data subject access requests or privacy-related concerns, please include "Privacy Request" in the subject line of your email for faster processing.

By using DroneServiceToday.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.